Personal information comprises all the details FracAssets holds or collects directly or indirectly (including via cookies or other similar tools) about you, your transactions, financial information, interactions or dealings with FracAssets, including information received from third parties and information collected through the use of our websites.
There are a number of laws that set out important standards regarding information that identifies a living individual. This is known as “personal data.” All organizations processing personal data must do so fairly and lawfully.
At FracAssets we treat all of our obligations seriously and take the steps necessary to comply when we store and process your personal data.
It is essential for us to collect, store and process only the minimum required amount of personal data so that we can offer and perform our services. Typical information we might ask for includes your name, your address, other contact details and Know Your Customer (KYC) related information. In addition our servers automatically receive and record information on all visitors to our websites.
We will record your personal data (apart from the automatic information detailed above) once you have fully registered with us.
Your personal data will be collected in a number of ways, including the following:
We maintain and use your personal data for the following main purposes:
Except where you have opted out we may also use your personal data to keep you updated about relevant products and services. We may use your personal data including your contact details, your application details and details of the services we provide you with and how you use them, to decide what products and services may be of interest to you. We may contact you by telephone, post, email and other electronic messages such as short text, video and picture messaging with information, news, events, seminars and webinars on our products and services.
In case you wish to opt out of our tracking, you can email us at firstname.lastname@example.org.
The security of your personal information and protecting the safekeeping and confidentiality of your personal information is important to us. When using external service providers, we require that they follow the same standards as FracAssets. Personal information may be transferred or stored at a location outside of your country of residence. Regardless of where personal information is transferred or stored, we take all steps reasonably necessary to ensure that your personal information is protected.
The Internet is not a secure form of communication and sending and receiving information over the Internet carries with it risks including the risk of access and interference by unauthorized third parties. Information passing over the Internet may be transmitted internationally (even when the sender and recipient are located in the same country) via countries with weaker privacy and data protection laws than your country of residence. We do not accept responsibility or liability for the confidentiality, security or integrity of your personal information in connection with its transmission over the Internet.
However, we take all reasonable care in the collection, storage, processing and disclosure of your personal data and have implemented internal security procedures to reduce the risk that unauthorized parties will be able to access the information. It is because of these security procedures that we may ask for proof of identity before we disclose any personal information about you.
To help protect your personal data and reduce the risk of it being intercepted by unauthorized third parties our secure servers use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) technology when you submit information to us through our website. This security is documented by the usage of the secure “https” protocol and the padlock on the URL bar.
You can also help to protect your personal data, by following the guidelines below:
To get the best from our services, please keep your personal data (including your mobile number and email address) accurate and up to date. You can do this by logging into our secure website.
The transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to try to prevent unauthorized access.
Information relating to your financial transactions with us will be kept for the period required by relevant tax and revenue legislation.
Your personal profile and data will be retained whilst you continue to be an active member, and for up to 8 years following the discontinuance of membership activity.
In all other cases, we will erase or anonymise your data once it is no longer necessary for the purpose we obtained it for.
To the extent permitted by law, FracAssets may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.
We allow third-party service providers to process personal information where this is needed in connection with a service they provide FracAssets. These arrangements may involve your personal information being located in various countries around the world including the United Arab Emirates where FracAssets has its head office.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
You may withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
You may also instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
You can reach out to us at email@example.com should you wish to exercise these rights.
Subject to applicable law, regulations and/or real-estate/financial industry guidelines, you may have the right to request a copy of the personal information processed in relation to you. FracAssets may be allowed, by law, to charge a fee for providing you with a copy of your personal information.
To request a copy of your personal information, please reach out to us at firstname.lastname@example.org.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
FracAssets operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about FracAssets so that we can improve our products and services.
FracAssets is not responsible for any information posted on those sites other than the information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties.
The Information which you provide may be transferred to countries with weaker privacy and data protection laws than your country of residence.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. FracAssets cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.